⚙️Selling with the Copier’s New Groove | Kyocera Wins Right to Gov. Contracts in Jersey | No Ink, No Scan? 🚫

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August 17, 2023


The Copier’s New Groove

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Enhancing Sales with Managed Print Services & Automated Workflows

In today’s dynamic business environment, the role of the traditional office copier is being reimagined. As cutting-edge solutions come to the forefront, copier salespeople find themselves at a crossroads. To truly capitalize on these innovations, they must deepen their understanding of contemporary business challenges.

“Print management software can help businesses stay true to their environmental commitments while also maintaining efficient and effective work processes.” – Toshiba

Modern print management platforms are revolutionizing the industry, offering integrated solutions that prioritize efficiency and sustainability. These platforms not only streamline the print environment but also champion eco-friendly practices. Salespeople equipped with this knowledge can address specific client concerns, emphasizing cost savings and reduced environmental impact.

Read more about copier technologies on the cutting edge, here.

– Greg Walters, Head Writer

Respect people and help them focus on what they do best

Boost your digital or traditional workplace with MyQ’s secure print and scan solutions that respect your time and help you focus on what you do best.

Helping Dealers in the Next Era of Imaging

From raw data to business intelligence to the implementation of best business practices specific to each individual company, NEXERA offers not just advisors, but implementers of projects and policies, while delivering the employee training necessary for a business to grow.


Kyocera Blocks New Jersey’s Sanctions
OEM Secures Temporary Legal Victory over Russia Dealings

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Kyocera Document Solutions America has secured a significant legal victory against the New Jersey Department of the Treasury. The dispute arose when the state department decided to include Kyocera in a list of entities prohibited from obtaining government contracts due to the parent company’s (Kyocera Corporation) connections with a Russian subsidiary. Such a move threatened not only Kyocera’s business prospects in New Jersey but also jeopardized its government contracts nationwide.

The backdrop to this legal tussle involves the economic sanctions imposed by the US federal government and the State of New Jersey against Russia, following its 2022 invasion of Ukraine. New Jersey’s specific legislation, N.J.S.A. 52:32-60.1, bars entities linked to parent companies with Russian subsidiaries from state contracts. Kyocera America, fearing inclusion in the “Prohibited Entity List,” challenged the constitutionality of this act.

Read how Kyocera pulled off this legal win, here.

– Greg Walters, Head Writer


No Ink, No Scan?
Ink Level Controversies In The Realm

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When low ink levels lead to high-level disputes.

In recent legal news that has caught the attention of the tech industry, two of the world’s leading printer manufacturers, Canon and HP, have come under scrutiny for alleged malpractices related to their devices’ ink levels.

Canon, a renowned name in the printing world, recently settled a lawsuit that revolved around its all-in-one inkjet printers. The contention was that these devices mysteriously ceased to scan when the ink levels were low, compelling users to purchase more ink. This lawsuit, which garnered significant attention last year, concluded not with a public judgment but with a discreet private settlement. The specifics of the settlement remain undisclosed, but the case has raised eyebrows in the tech community, prompting questions about transparency and consumer rights.

However, the spotlight is now firmly on HP, another titan in the printer manufacturing sector. The company is on the brink of potentially facing another class-action lawsuit over a strikingly similar issue. Two plaintiffs have come forward with allegations that a range of HP printers refuse to scan or fax documents when their ink cartridges signal they are nearing depletion.

The case has gained traction, with a judge recently ruling that there’s enough merit in the allegations to warrant further exploration in court. This decision could set a precedent for future tech-related consumer rights cases.

Read how HP has responded to the case, here.

– Greg Walters, Head Writer

Work Trends

Zoom Just Ended Work From Anywhere

Zoom’s Shift: An Unexpected Boon for Office Tech Providers?

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Zoom’s recent decision to beckon its employees back to the office has sent ripples through the remote work community. After acting as the linchpin of remote work during the pandemic, the company’s pivot towards a more hybrid approach raises eyebrows. Just a year after Zoom’s declaration that less than 2% of its workforce would operate from offices, the tables have suddenly turned. This shift, while concerning for remote work enthusiasts, spells good news for a particular sector: office technology and copier providers. Zoom’s trajectory, from its meteoric rise during the pandemic to its recent office return stance, serves as a barometer for the evolving work landscape.

While the move hints at the potential ebbing of the remote work wave, it may simultaneously forecast a resurgence for sectors that power the traditional office environment.

Moreover, the trend doesn’t just stop at Zoom. As other companies echo the call for a structured hybrid model, the demand for office technology will only surge. This spells potential growth, innovation, and possibly a renaissance for an industry that, for a moment, seemed to be on the back foot.

Read more, here.

– Greg Walters, Head Writer

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