Unmasking the Privacy Policies of Popular Printing Services
From Tax Forms to Love Letters: Is Your Printer the Newest Digital Snoop?
As you know, the age of digital file-sharing and intrusive business practices from printing manufacturers has shifted the purchasing processes of businesses and households. With a number of users leveraging local printing services instead of owning printers, potential privacy issues arise. Major OEMs utilizing mobile apps and cloud-based storage have opportunities to collect personal data, leaving consumers concerned about their privacy.
“We do not see or store any content printed using our devices or the HP Smart App,” spokeswoman Katie Derkits said in a statement to The Washington Post.HP
While services like the New York Public Library and PrintWithMe ensure they don’t store file content, or at least delete it daily, others such as Canon, FedEx, and Staples have been less transparent about their privacy practices.
PrintWithMe, a company that places printers in shared spaces, stores printed documents with a third-party cloud provider for 24 hours but insists the data is never used for advertising. Local libraries can decide their printer privacy policies, but the New York Public Library does not store printed document contents, storing only file names that are deleted daily.
In light of the ongoing and evolving remote work environment, helping your customers understand the risks around using outside and OEM-centric print solutions will set you apart. Indeed, for you personally, there isn’t a more apparent example of reading “the writing on the wall” when it comes to predicting our industry’s future.
Read more, here.
– Greg Walters, Head Writer