“Now Assist” GenAI from ServiceNow 📡
Now Assist in Virtual Agent, flow generation, and Now Assist for Field Service Management are the latest in powerful GenAI solutions to be embedded into the ServiceNow Platform
ServiceNow announces a significant expansion to its Now Assist generative AI portfolio, introducing capabilities like Virtual Agent, flow generation, and Now Assist for Field Service Management (FSM). These enhancements aim to transform experiences and boost productivity for users.
Leading companies and innovative organizations are already early adopters of Now Assist, including CBRE, Deloitte, Teleperformance, and a U.S. government agency. NVIDIA is also a customer, as well as a ServiceNow technology partner.
The article emphasizes the role of Now Assist in accelerating digital transformation journeys by reducing time spent on routine tasks. It highlights the practical applications of generative AI in creating conversational experiences, accelerating workflow development, and improving field service management.
After reading this you will know:
- The major expansion to ServiceNow’s Now Assist generative AI portfolio.
- The practical applications of generative AI in Virtual Agent, flow generation, and Field Service Management.
- The potential impact of Now Assist on improving productivity and user experiences across various domains.
“Our customers are facing increasingly complex and competitive dynamics across industries, and AI holds the key to enabling faster execution, smarter decision-making, and greater business agility.”
– CJ Desai, President and COO at ServiceNow
Your feedback is invaluable to us. Navigate through this week’s insights and let us know your thoughts. 🌟🧭
– Greg Walters, Head Writer
